Who We Are

Minneapolis Water Damage Restoration Pros is a locally operated water damage and restoration company built around one principle: respond fast, do the job right, and treat every property like it is our own. We are not a franchise. We are not a call center that dispatches a crew you have never met. We are a Minneapolis team that picks up the phone, shows up quickly, and gets to work.

We serve homeowners, landlords, and property managers across Minneapolis, St. Paul, and the broader Twin Cities metro. Whether the call is a burst pipe on a January night or a basement full of water after a June thunderstorm, we respond the same way: with full equipment, a clear process, and direct communication from start to finish.

Why We Started This Company

The reason is straightforward. Minneapolis has specific water damage challenges that generic national franchises handle poorly. The freeze-thaw cycle hits properties here in ways that warm-climate crews do not fully understand. Clay soils in neighborhoods from Northeast to Richfield behave differently than sandy soils. The Minnehaha Creek corridor floods differently than the Mississippi River floodplain. Older Minneapolis housing stock, much of it built between 1900 and 1960, has concrete block foundations, knob-and-tube electrical systems in some cases, and construction details that require experience to navigate correctly.

We built this company to serve this city with that local knowledge built in. Every estimate we write and every job we run reflects 12 years of restoration work in Hennepin and Ramsey counties.

What We Do

We handle the full range of property damage restoration services for residential and commercial properties across the Twin Cities metro:

• Water Damage Restoration including structural drying, extraction, and rebuild
• Flood Cleanup from surface flooding, storm runoff, and overland water events
• Mold Remediation following IICRC S520 standards with air quality clearance
• Fire and Smoke Damage Restoration including odor elimination and HVAC decontamination
• Storm Damage Restoration including hail, wind, and tornado recovery
• Emergency Water Damage Response available 24 hours a day, 7 days a week
• Burst Pipe Restoration with rapid extraction and structural drying
• Basement Water Damage Restoration with below-grade drying protocols

Licensed, Insured, and IICRC Certified

Minneapolis Water Damage Restoration Pros carries full general liability insurance and maintains all required state and local licenses for restoration work in Minnesota. Our restoration process follows the standards established by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the recognized authority for the cleaning and restoration industry.

IICRC certification means our work follows documented, peer-reviewed protocols for water damage mitigation, mold remediation, and structural drying. These standards are not suggestions. They are the benchmarks that insurance adjusters recognize and that protect homeowners from incomplete or incorrect restoration work. When we say a job is done, we can prove it with moisture logs, daily readings, and final clearance documentation.

How We Work with Insurance

Filing an insurance claim after water damage is stressful. We handle the documentation from day one so that burden does not fall entirely on you. We provide moisture mapping reports, photo documentation, equipment logs, and written scope of work that your adjuster can use to process the claim accurately. We work directly with all major carriers operating in Minnesota and are familiar with the documentation requirements each one uses.

We do not inflate scope to run up claims, and we do not underscope to win a job. We document what we find, dry what is wet, and remove what cannot be salvaged. That is the approach that holds up when an adjuster reviews the file.